TERMS AND CONDITIONS

Please read the below Terms and Conditions carefully.

1.    Payment: 

Payment for the tour must be received in full before the start of the tour. We accept payment by credit card, debit card, or bank transfer. Credit/debit card fees may apply.

2.    Cancellation and Refunds: 

•    If you need to cancel your tour, the following cancellation fees will apply:
•    More than 60 days before the departure: Full refund, minus a $300 processing fee.
•    30-59 days before the start of the tour: 50% refund.
•    Less than 29 days before the start of the tour: No refund.
•    If we apply for a visa on your behalf and it is denied, you will receive a full refund minus the non-refundable visa fees and payment processing fee.
•      In the event that the tour is canceled due to unforeseen circumstances such as war, natural disasters, or other emergencies, the terms and conditions of third-party suppliers (including airlines, hotels, and other service providers) will apply. Refunds or rescheduling will be subject to their policies.

3.    Changes to the Itinerary

We reserve the right to make changes to the tour itinerary or substitute attractions if necessary. If there are significant changes, we will inform you as soon as possible.

4.    Responsibility

The organizer of this tour will not be responsible for any loss, damage, injury, or delay caused by events beyond our control, including (but not limited to) weather conditions, strikes, war, and terrorism.

5.    Travel Insurance

We highly recommend that all travelers purchase travel insurance to protect against unforeseen circumstances.

6.    Passports and Visas

All travelers to Israel are required to have a prior issued valid visa or an electronic travel authorization (ETA-IL) before departing to Israel. For More information please contact us.
It is the responsibility of each traveler to ensure that they have a valid passport and any necessary visas for the duration of the tour. You must have a valid Passport with a minimum of 6 months from the date of return from Israel, or you will not be allowed travel on the airlines or possibly admitted into Israel. 

7. Flight Arrangements

A. Ticket Purchase & Responsibility

⦿ If you choose to purchase your flight tickets through us, we act solely as an intermediary between you and the airline. The airline is fully responsible for all aspects of your flight, including but not limited to schedules, delays, cancellations, baggage handling, and in-flight services.

B. Changes, Cancellations & Refunds

⦿All flight bookings are subject to the airline's terms and conditions regarding changes, cancellations, and refunds.
⦿ Any changes requested by the customer (e.g., date modifications, name corrections, or cancellations) may be subject to additional fees imposed by the airline. We are not responsible for any penalties or losses incurred.
⦿ If a flight is canceled or rescheduled by the airline, any refunds or rebookings will be processed based on the airline’s policies, and we are not liable for any delays in refunds or alternative arrangements.

C. Pricing & Payment

⦿ Flight ticket prices are subject to availability and change at any time before full payment is made. We do not guarantee any price until the ticket has been issued.
⦿ Once issued, flight tickets are non-transferable and non-refundable unless otherwise stated by the airline.

D. Travel Documents & Compliance

⦿ Customers are responsible for ensuring they have valid passports, visas, and any required travel documents before departure.
⦿ We are not liable for denied boarding due to invalid or missing travel documents, visa rejections, or failure to meet the entry requirements of the destination country.

E. Seat Arrangements

⦿ Unless seats are purchased at the time of booking, we cannot guarantee specific seat assignments or that you will be seated with your travel companions. Seat selection is subject to airline policies and availability.

F. Liability Disclaimer

⦿ We are not responsible for any disruptions caused by airline delays, missed connections, baggage loss, flight cancellations, or other operational issues beyond our control.
⦿ We strongly recommend purchasing travel insurance to cover unforeseen circumstances.

8.    Behavior

We reserve the right to remove any participant from the tour if their behavior is deemed inappropriate or disruptive to the group.

9.    Complaints

If you have a complaint about the tour, please inform the tour leader immediately. We will make every effort to resolve the issue to your satisfaction.

10.    Medea Release

We use multiple forms of media (such as photographs and video footage) for advertising, promotional materials, web pages, and publications. You fully authorize us to use video, pictures, and other forms of media taken of you in any or all of the above-mentioned forms. I authorize the organizer to use any photographs and/or video footage taken of myself in any and all publication forms mentioned above.   

11.    Liability: 
 
THIS IS A COMPLETE RELEASE OF POTENTIAL CLAIMS
 
In consideration of my being accepted for participation in this Tour to Israel, I make the representations and undertakings set out below:
 
         If I am younger than 18 years of age, I will have a notarized parental consent form signed by both of my parents and will be traveling with an adult.
 
         I am in good health and have received or will receive all vaccinations recommended by my county or state health department for travel in the countries or areas to be visited on this trip (if applicable).
 
         I know that international travel involves danger and risk. I acknowledge that the dangers and risks include, but are not limited to, the hazards of travel by air, boat, raft, jeep, automobile, bus, taxi, bicycle, and on foot, travel in foreign countries, in jungles, mountains, high altitudes, steep terrain; travel and/or attendance at meetings among possibly unfriendly persons; sickness or injury in areas where medical assistance may be primitive or inadequate, unavailable or not readily available, and/or where rapid evacuation is not available; or where there is exposure to crime, to civil unrest and to forces of nature or other dangers. I understand that the above and other possibilities are risks in any travel.
 
          I know this tour organizer does not accept any responsibility for my injury, illness, or loss and that all medical and personal expenses in connection with or made necessary by my illness or injury on this trip are my responsibility.
 
         I acknowledge that this tour organizer accepts no responsibility for any injury, loss, or damage. I further acknowledge that AJET Israel has recommended that I carry or obtain primary medical insurance to cover possible medical needs, including evacuation occurring during this trip and that the tour organizer has recommended that I obtain travel insurance covering personal injury, trip delay, change or cancellation, loss of or damage to baggage, and other standard risk coverage for this trip. If desired, this insurance can be purchased through this tour organizer.
 
        I hereby assume all risk of personal injury, sickness, or death, and damage to or loss of my personal property, any delay, change, or cancellation of travel arrangements, and any and all other damage or expenses I may suffer as a result of participation in this trip or in activities related to it. I agree to be fully responsible for my actions. Should I become ill or injured or suffer other damage, my insurance or I will pay all costs involved, including evacuation costs and medical care I might receive.
 
        I accept and assume all risks and hazards from this activity, both known and unknown, including but not limited to the risks and hazards identified above.           
 
      I hereby voluntarily release, forever discharge, and agree to hold harmless and indemnify the organizing office, its directors, officers, agents, employees, coordinators, facilitators, volunteers, and other team members from any and all liability, claims, demands, actions or rights of actions, which are related to, arise out of or are in any way connected with my participation in this activity, which I now have in the future, specifically including but not limited to the negligent acts or omissions of any person so released, held harmless and indemnified, and specifically including claims relating to any personal injury that I may suffer.    
        
      I agree not to make a claim, file suit, or demand anything for any injury, death, or loss that arises from my participation in this activity. Initials:         
 
       I agree to pay the costs and/or legal expenses incurred by the trip leaders, organizers, and/or participants as a result of any claim or suit filed by me or filed by anyone else as a result of my conduct.           
 
       I consent and agree to pay for any medical treatment rendered to me by anyone for any injury or other medical situation during/or resulting from my participation.
 
       I agree that these promises, agreements, assumptions of risk, and releases bind me, my family, all minors with me or on whose behalf I sign, and my heirs or legal representatives and assigns.        
 
        I hereby make each of the above statements, acknowledgments, authorizations, releases, discharges, hold harmless agreements, indemnities, and other agreements on behalf of my minor child or children accompanying me or participating alone on this trip whose name(s) appear(s) on the registration form, and agree that they shall be binding on each minor child, his heirs, successors and assigns.                  

*AJET Israel